Privacy Policy
1. Introduction
At Alexa Skills Central, accessible via alexaskillscentral.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, utilize our services, or otherwise interact with us. We prioritize your privacy and adhere to strict data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Your trust is paramount, and safeguarding your information is a core part of our operations.
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all visitors and users of alexaskillscentral.com, as well as individuals who communicate with us through any channel. Alexa Skills Central is the “data controller” of your personal data as defined under applicable data protection laws. This means we determine the purposes and means of processing your personal data.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data:
Includes information about your browser type, device identifiers, IP address, geographic location, referral source, time zone, session duration, and interactions with website elements. This data helps us understand how you use alexaskillscentral.com and improve user experience.
b. Account Data:
Includes your name, email address, telephone number, billing and shipping addresses, and account credentials. This data is necessary to register your account, provide services, and keep in touch.
c. Profile Data:
Includes your preferences, purchase history, behavioral patterns, interactions with our services, and customized settings.
d. Communication Data:
Includes the contents of communications you send to us, such as inquiries through our contact forms, support requests, user feedback, and related correspondence.
e. Technical Data:
Includes device data (type, operating system, hardware settings), system configuration settings, language preferences, and time zone.
f. Transaction Data:
Includes details about payments you make through the site, products or services you’ve purchased, transaction status, and delivery information.
g. Preference Data:
Includes your consent options for marketing communications, subscriptions, and your expressed interests in certain products, services, or Alexa skills.
4. Legal Bases for Processing Personal Data
We rely on the following lawful bases to process your personal data:
– Contract: Processing is necessary for the performance of a contract or to take steps at your request before entering into a contract (e.g., account registration, service delivery).
– Consent: We rely on your explicit consent when required (e.g., for marketing emails or use of non-essential cookies).
– Legitimate Interests: We may process your data when it is in our legitimate interest to do so and those interests are not overridden by your rights (e.g., fraud prevention, analytics).
– Legal Obligation: Processing may be required for compliance with an applicable legal obligation (e.g., tax records, regulatory compliance).
5. Your Data Protection Rights
You may exercise the following rights, subject to applicable legal limitations:
– Right of Access – Request access to the personal data we hold about you.
– Right to Rectification – Request correction of inaccurate or incomplete data.
– Right to Erasure – Request deletion of your personal data, subject to conditions.
– Right to Restriction – Request restriction of processing under specific circumstances.
– Right to Data Portability – Receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
To exercise any of the above rights, please email us at [email protected]. We will respond promptly in accordance with applicable law.
6. How We Protect Your Data
We implement organizational and technical security measures to safeguard your data, including:
– TLS encryption for data transmission
– Role-based access controls
– Firewalls and intrusion detection systems
– Secure data backups
– Staff training in data protection protocols
We regularly assess and enhance our security measures to ensure your data remains protected.
7. International Transfers
Your personal data may be processed in countries outside your country of residence, including those not recognized as providing the same level of protection. In such cases, we utilize appropriate safeguards such as the European Commission’s Standard Contractual Clauses, binding corporate rules, or reliance on adequacy decisions to ensure lawful data transfers.
8. Data Retention
We retain your data only as long as reasonably necessary to fulfill the purposes it was collected for, including:
– Usage Data: up to 12 months for analytics and performance improvements.
– Account and Profile Data: retained for the duration of your account and for a period of 6 years thereafter to comply with regulatory obligations.
– Transaction Data: 6 years for tax, accounting, and compliance reasons.
– Communication and Preference Data: for a maximum of 3 years unless extended for legal/business reasons.
When data is no longer required, it is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies on alexaskillscentral.com. These include:
– Essential Cookies: Necessary for website operation (e.g., session management).
– Functional Cookies: Enable enhanced functionality and personalization.
– Analytics Cookies: Help us understand how users interact with the site through aggregated data.
– Performance Cookies: Monitor and improve page loading, navigation, and server responsiveness.
10. Cookie Management and Compliance
When you first visit our website, you will be presented with a cookie consent banner allowing you to choose whether or not to accept non-essential cookies. You can manage your cookie preferences at any time through your browser settings or by accessing our cookie settings module available on our website. We ensure all cookie usage complies with GDPR requirements (Article 6(1)(a) for consent) and CCPA regulations (opt-out rights of California residents).
11. Children’s Privacy
Our services are not directed to, and we do not knowingly collect personal data from, children under the age of 13. If we become aware that we have inadvertently collected such data, we will take prompt steps to delete it. Parents or legal guardians who believe we may have collected data from a minor may contact us at [email protected].
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technologies, or business practices. Updated versions will be published on alexaskillscentral.com and, where necessary, we will notify you appropriately.
We encourage you to review this policy periodically to remain informed of how we safeguard your data.
13. Contact Us
If you have any questions, concerns, or wish to exercise your rights in relation to this Privacy Policy or the personal data we hold about you, please contact us at:
Email: [email protected]
Website: https://alexaskillscentral.com
Compliance Statement
We operate in full accordance with GDPR, CCPA, and all relevant data protection laws. Your privacy matters to us. For any privacy-related concerns, please don’t hesitate to reach out.